Value From Training: A Requisite Management System ISO 10015 and Its Application

20160906 bannerLichia Yiu and Raymond Saner, DiplomacyDialogue, CSEND, Geneva

(published in “Foreign Ministries: Managing Diplomatic Networks and Optimising Value”,

Edited by Kishan S. Rana and Jovan Kurbalija, 2007, Geneva/Malta: DiploFoundation)

 

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