Publications

La Formation est-elle rentable?

| Authors: Lichia Yiu, Raymond Saner

La Formation est-elle rentable?, Lichia Yiu and Raymond Saner, 2005 ISO Review 05 F (Chinese)

ISO 10015 Certification. A Learning System Management Solution

| Authors: Lichia Yiu

“How to Ensure ROI in e-Training and e-Education: ISO 10015 Certification. A Learning System Management Solution” at International Seminar on e-Education and e-Learning: Benchmarking the Best Practices in Using Information Technology. 28 June 2004. Hong Kong, China. , Lichia Yiu, 2004

ROI + Treinamento= ISO 10015

| Authors: Lichia Yiu, Raymond Saner

ROI + Treinamento= ISO 10015, Raymond Saner & Lichia Yiu, 2003 Artigo Sobre ROI (Portuguese)