Publications

Centre for Socio-Eco-Nomic Development, Geneva, 2005. This article sets out to provide an overview of the field of national competitiveness studies and its relation to high quality human resources and correspondingly to high quality education and training. Article

Training of Diplomats: Guarantee Training Effectiveness through use of the Quality Assurance System (ISO 10015)” Article

This book chapter introduces a quality assurance dimension, which is not sufficiently addressed by the Standards of Excellence for Public Administration and Education. The authors describe the benefits of applying the ISO 10015 Standard for Training. This standard ensures efficient organisation of the learning process but also shows that successful training requires stakeholder involvement in […]

Training of Diplomats: Guarantee Training Effectiveness through use of the Quality Assurance System (ISO 10015)”, 2007, Lichia Yiu and Raymond Saner Article

“ISO 10015: A Strategic Instrument in Human Capital Development”, Raymond Saner & Lichia Yiu, Briefing Note Article

ROI + Training = ISO 10015, Raymond Saner & Lichia Yiu Article

“ISO 10015 Quality Standard for Training: a much needed instrument to improve performance of in- service training”, Briefing note on quality standards used in Switzerland’s higher education and training institutions, Raymond Saner & Lichia Yiu

“Training for Results : Methodological Inquiry”, Lichia Yiu, Raymond Saner & Joseph Champoux Article

Competitive Advantage & Quality of Human Resources applied to China, Raymond Saner Article