Presentation is available here
Training of Diplomats: Guarantee Training Effectiveness through Use of Quality Assurance System (ISO10015)
Prof. Raymond Saner gave a talk at the International Forum on Diplomatic Training, the 38th Meeting of Deans and Directors of Diplomatic Academies and Institutions of International Relations in Malta on 27-29 September 2010. Link
This presentation gave an addition focus on the training of diplomats for climate change diplomacy and the use of ISO 10015 quality management system in assuring competence development and performance results: